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Root Cause Analysis is a valuable tool that can assist you to build effective teams and improve communication among staff. Organizations can improve their operations and the care they provide through probing and addressing the multiple contributory factors and root causes that lead to adverse events and near misses. The RCA analysis is retroactive in nature and usually occurs subsequent to the occurrence of an event. In contrast, Failure Mode and Effects Analysis is used proactively to improve policies, procedures and protocols and does not necessarily require the presence of an adverse event or near miss.

Whether your team is conducting a RCA or a FMEA, a three meeting process involving an interdisciplinary team is recommended. Our educators are equipped to teach and inform clients about the meaning and importance of just culture and proven facilitation techniques that lead to successful collaboration amongst team members. Our attorney educators are equipped to explain any pertinent laws around peer review, apologies and discovery considerations to equip our clients further as they pursue a robust process improvement plan aimed at minimizing errors and improving quality of care.